PRIVACY POLICY

Last Updated: 17 July, 2025

1. Introduction

AutoPartWeb respects your privacy. This policy explains how we collect, use, and protect your personal information when you:

• Submit engine requests via our website forms.
• Purchase engines or core returns.
• Interact with our agents or customer service.
• By using AutoPartWeb.com, you consent to this policy.

• Email: info@autopartweb.com
• Phone: 619-365-8824
• Freight carrier tracking (DHL, UPS, Fedex)
• Payment gateways (processed securely via Visa, Mastercard, Discover, AMEX, Bank Wire, ACH)
• Updates posted on this page with new “Last Updated” date.
• Material changes notified via email 30 days in advance.

2. Information We Collect

Category Examples How Collected

• Personal Details Name, email, phone, business address Form submissions, agent calls
• Vehicle Data Make, model, year, VIN, engine specifications Request forms, agent consultations
• Payment Info Credit card details (processed securely via Visa, Mastercard, Discover, AMEX, Bank Wire, ACH) Checkout transactions
• Technical Data IP address, browser type, device ID, cookies Website analytics (Google Analytics)
• Core Return Info Core engine photos, condition reports, shipping details Email submissions, portal uploads

3. How We Use Your Information

Purpose Legal Basis

• Process engine requests/quotes Contractual necessity
• Fulfill orders & freight shipping Performance of contract
• Manage warranties & core returns Legitimate interest
• Send order updates via SMS/email Consent
• Improve website/user experience Legitimate interest
• Fraud prevention Legal compliance

4. Information Sharing

We never sell your data. Limited sharing occurs only with:

• Freight Carriers: Delivery address, contact phone (DHL, UPS, Fedex).
• Payment Processors: processed securely via Visa, Mastercard, Discover, AMEX, Bank Wire, ACH.
• Service Providers: IT support, CRM tools (data anonymized where possible).
• Legal Requirements: If required by law (e.g., subpoenas).

5. Data Security

• Encryption: SSL/TLS for data transmission; AES-256 for storage.
• Access Controls: Employee training; limited data access.
• Audits: Annual penetration testing.
• Breach Protocol: 72-hour notification to affected users.

6. Your Rights (CCPA/CPRA & GDPR)

• Right Action
• Access/Portability Request copy of your data (CSV/PDF)
• Deletion Ask to erase non-essential data
• Opt-Out Unsubscribe from marketing (SMS/email link)
• Correction Update inaccuracies via account portal
• Non-Discrimination No service denial for exercising rights
• Submit Requests
  • Email: info@autopartweb.com
  • Phone: (619)365-8825
  • We respond within 30 days

7. Cookies & Tracking

• Type Purpose Control
• Essential Form sessions, checkout Cannot opt-out
• Analytics Google Analytics (traffic, behavior) Opt-out via cookie banner
• Advertising Google Ads/PPC retargeting Opt-out via Ad Settings

8. Third-Party Links

Our site may link to:

• Freight carrier tracking (DHL, UPS, Fedex)
• Payment gateways (processed securely via Visa, Mastercard, Discover, AMEX, Bank Wire, ACH)
• Core return guidelines (YouTube tutorials)
• We don’t control their privacy practices.

9. Children’s Privacy

• We do not target or collect data from users under 16.
• If unintentional data is received, we delete it immediately.

10. Policy Changes

• Updates posted on this page with new “Last Updated” date.
• Material changes notified via email 30 days in advance.

11. Contact Us

For privacy questions or rights requests:
Email: info@autopartweb.com
Phone: (619)365-8825
Mail:
AutoPartWeb Privacy Officer
4497 Tillman Bluff Rd.
Valdosta, GA 31602-4950